Rafal Dylewski，波兰Łódź的产品经理
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Rafal Dylewski

Verified Expert  in Product Management

Product Manager

Location
Łódź, Poland
Toptal Member Since
June 17, 2019

Since 2005, Rafal has been designing and documenting profitable software products for corporations and startups. He is a certified technical writer, AI technical writer, and knowledge engineer. 他擅长技术写作, documentation, 知识管理, and information engineering and has a strong background in robust technical product management, IT业务分析, 以及技术文档. Rafal已经完成了完整的SDLC项目和OTS系统实现.

产品需求文件(PRD)Documentation流程文档技术文档Product ManagementSAPMobile App DesignSolution DesignSaaS产品管理Data Analytics物联网(IoT)敏捷产品管理AgileJiraWeb产品管理Business SystemsScrumProduct Development机器人过程自动化产品管理机器人产品管理物联网产品管理产品开发咨询Productivity云产品管理体育产品管理

Project Highlights

发射技术文件系统
Contributed to creating a new technical documentation system and standards.
推出Collectomate | IoT, Mobile, 以及基于云的办公物流和点击自动化平台&-collect Operations
Led product development and successful implementations for various business clients such as Skanska, PwC, and Microsoft.
试用主文件优化和公司广泛集成项目
Designed system enhancements to process millions of clinical trial documents in a more effective and productive way.

Expertise

Agile亚马逊网络服务(AWS)IT业务分析信息架构(IA)知识管理技术文档Technical Writing

Work Experience

Technical Writer

2023 - PRESENT
辉瑞-客户体验(CX)设计团队
  • Helped the design system team create and document the company-wide design system.
  • 制定设计部件的技术规范, patterns, templates, learning content, and tutorials.
  • Planned content for dedicated portals and information architecture to capture and categorize knowledge for easy access.

技术作家|知识与内容专家

2021 - PRESENT
Gartner
  • 与高级管理人员一起创建全面的文档, knowledge system, 以及所有已开发应用程序的标准, structures, and tools.
  • Created hundreds of documents of different types used by all technical teams and engineers across the organization.
  • 促进知识管理, content engineering, 以及组织内部的信息共享.
  • 对内容和文档迁移计划做出贡献.

技术业务分析师|作家

2016 - PRESENT
Collectomate
  • Worked as the head of product, specifically on the platform for office logistics and click-&-collect automation.
  • Managed and was responsible for the overall solution development in the following technologies: mobile native, React Native, progressive web apps, web, IoT, hardware, and cloud.
  • Successfully implemented office and retail verticals (clients like Skanska, Microsoft, PwC, Credit Agricole, and Kinnarps).
  • Oversaw the full product lifecycle, backlog management, client feedback, and product roadmap.
  • Engaged in business development planning, strategy, operations, and partnership management.

技术业务分析师|作家

2017 - 2019
Roche
  • Worked as a technical BA in an eTMF system development (IT system analysis, 需求抽取, (和文档)被全世界数以千计的业务用户所使用.
  • 在跨国团队工作(美国、英国、德国、瑞士).
  • Oversaw and was responsible for designing interfaces between eTMF and external systems (using technologies like TIBCO, pubdb, 企业服务总线, SharePoint, Informatica, and Oracle).
  • Involved in innovative projects related to robotic process automation (UiPath and document indexing automation).
  • Handled data analysis and data structure design to move information between different corporate systems.

CPO

2014 - 2015
eFAN
  • Worked as a CPO and was responsible for the overall concept and implementation of a real-time communication platform for event owners and venues.
  • 报道了波兰的大型赛事，有超过5万名粉丝.
  • Managed the development of a cross-technological solution—covering web, mobile, cloud, and iBeacons.
  • Researched the market, created product roadmaps, and ran experiments with customers during events.
  • Managed the product backlog and supervised the development teams, designers, and testers.

Proxy Product Owner

2011 - 2012
UEFA
  • 为一个跨国项目工作, developing custom ticketing and CRM solutions for the Euro 2012 Tournament.
  • Acted as a proxy product owner and account manager for six European countries (federations participating in the tournament).
  • Consulted, analyzed, and specified custom changes to the standard Ticketmaster platform; created system analysis and design specifications, 使用BPMN和UML模型以及用户故事. Resulting in 1.通过该平台售出了400万张门票, millions of fans, 8个主办城市的体育场馆都座无虚席.
  • 受支持的用户和业务涉众.

SAP Consultant

2009 - 2010
T-Mobile
  • Acted as supplier relationship management SAP module consultant and product owner.
  • Designed the changes to standardize the product based on specific company requirements.
  • 创建模型并组合需求文档.
  • 在业务利益相关者之间工作, 主题专家, 以及五个以上的软件开发团队.
  • Supported more than 40 business users in the transition stage of the project.

业务流程顾问

2007 - 2008
PKN Orlen
  • Engaged in business process optimization for the purchasing operations of the biggest oil company in Central Europe.
  • Designed and modeled as-is and to-be purchasing business processes and operations, 基于模型驱动架构标准(BPMN), SVBR, BMM, and UML).
  • 是否参与过SAP系统实施的差距分析.
  • Took part in the concept preparation for the purchasing process automation using SAP system capabilities covering everyday business activities of more than 500 people.
  • 维护业务和系统文档.

IT System Analyst

2006 - 2006
GE Money Bank
  • Modeled and designed a prototype of a web-based IT project portfolio monitoring system.
  • 为超过15个项目经理推出, program managers, and system delivery managers in IT service delivery department of the bank.
  • Acted as a proxy product owner and translated complex business requirements into a high-level design system and specifications.
  • 协调一个小的开发团队.
  • 维护文件以满足银行SDLC标准.

发射技术文件系统

Contributed to creating a new technical documentation system and standards.

有很强的整合需求, structure, and manage comprehensive technical knowledge and documentation spread around the organization. New, best-class documentation was created and new standards were set up to effectively maintain and manage it.

推出Collectomate | IoT, Mobile, 以及基于云的办公物流和点击自动化平台&-collect Operations

http://collectomate.io

Led product development and successful implementations for various business clients such as Skanska, PwC, and Microsoft.

•开发包含移动设备的复杂平台, IoT, 云计算使商店和办公室物流自动化.
•领导产品开发
•建立启动运营、市场和销售渠道.
•为项目获得投资者.
•参与全面的全生命周期项目.

欧足联欧洲杯门票销售网络平台

开发自定义票务和CRM解决方案-确保超过1.8个体育场馆共售出400万张门票.

• Supported the design and analysis of digital tools to automate and support ticketing sales and operations for the biggest European sports event.
• Developed business processes and sales/CRM digital tools based on Ticketmaster technology.

SAP Implementations

采购操作优化升级成功.

• Implemented SAP purchasing and SRM solutions for the biggest oil and telecom companies in Poland.
• Performed a business analysis, system analysis, and gap-fit analysis.
•提供实施概念.
•实施和开发自定义功能.
•参与这些项目的全生命周期实施.

试用主文件优化和公司广泛集成项目

Designed system enhancements to process millions of clinical trial documents in a more effective and productive way.

•实现罗氏系统和eTMF之间的各种接口.
•自动化并增强了TMF流程.
• Developed specific system interfaces and robotic process automation tools to automate document processing, reduce costs, 提高生产力.
2010 - 2012

Master of Business Administration (MBA) Degree in Business Administration

Gdańsk科技大学- Gdańsk，波兰和英国利物浦

2000 - 2005

商业信息技术硕士学位

波兰Łódź - Łódź大学

2023年9月至今

认证知识经理

技术写作总部

2023年8月- 2026年8月

认证AWS解决方案架构师助理

AWS Web Services

2023年4月至今

认证人工智能技术作家

技术写作总部

2022年9月至今

认证技术作家

技术写作总部

2022年1月- 2025年1月

AWS认证云从业者

AWS

MAY 2015 - PRESENT

企业创新认证

精益创业机

2014年9月至今

认证UML专家

OMG

APRIL 2014 - PRESENT

业务流程管理认证专家

OMG

2012年4月至今

PRINCE2® Foundation

OGC

2009年10月至2020年10月

项目管理专业证书(PMP)

项目管理协会(PMI)

MAY 2007 - PRESENT

ITIL基础认证

OGC

有效的合作

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